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Terms and Conditions

Last updated: March 20, 2026

Please read these Terms and Conditions carefully before using the Service.

1. About these Terms

These Terms and Conditions ("Terms") form a binding agreement between you and INGI Prosta Spolka Akcyjna ("INGI", "Company", "we", "us", or "our") regarding your access to and use of:

  • the KARIANA website located at https://www.kariana.ai (the "Website")
  • account, billing, waitlist, support, and related online services made available by us

For clarity, use of the KARIANA Software is governed primarily by the applicable software license agreement described in Section 4 below.

2. Definitions

For the purposes of these Terms:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company, INGI, we, us, or our means INGI Prosta Spolka Akcyjna (INGI P.S.A.), Za Cytadela 128, 61-659 Poznan, Poland.
  • Content means text, graphics, logos, designs, documentation, and other materials made available through the Website, excluding User Content.
  • Privacy Policy means the privacy policy published by the Company and updated from time to time.
  • Service means the Website and the related account, billing, waitlist, support, and online services made available by the Company.
  • Software means the KARIANA plugin and related software products made available by the Company.
  • User Content means information or content that you submit through the Service.
  • You means the individual or legal entity accessing or using the Service.

3. Acceptance and Eligibility

By accessing or using the Service, you agree to be bound by these Terms.

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

You must be at least 18 years old to use the Service.

4. Software License Agreements

Use of the Software is governed by a separate agreement depending on your access type:

  • Early Access License Agreement applies if you are participating in the KARIANA Early Access program.
  • End User License Agreement (EULA) applies if you subscribe to a paid version of the Software.
  • Order form or enterprise agreement may apply if you purchase through a negotiated commercial agreement.

If there is a conflict between these Terms and an applicable Software license agreement, the applicable Software license agreement prevails for the Software.

These Terms continue to apply to the Website and other non-Software parts of the Service unless the applicable Software agreement expressly states otherwise.

5. Accounts

You may need to create an account to access certain parts of the Service.

You are responsible for:

  • providing accurate and complete information
  • maintaining the confidentiality of your credentials
  • restricting access to your account
  • all activity that occurs under your account unless caused by our own failure to maintain reasonable security

You must notify us promptly at hello@kariana.ai if you become aware of unauthorized use of your account.

6. Acceptable Use

You agree not to:

  • use the Service in violation of applicable law
  • interfere with or disrupt the Website or related systems
  • attempt to gain unauthorized access to accounts, systems, or networks
  • upload or submit malicious code, malware, or harmful content
  • use the Website to harass, abuse, or infringe the rights of others
  • misrepresent your identity or affiliation

7. Intellectual Property

The Service and all Content made available by the Company are owned by or licensed to the Company and are protected by applicable intellectual property laws.

Except as expressly permitted by law or by written permission from us, you may not copy, reproduce, distribute, modify, publicly display, or create derivative works from the Content.

Nothing in these Terms transfers ownership of the Service or Content to you.

8. User Content

You may submit User Content through certain parts of the Service, such as contact forms, waitlists, support channels, or account areas.

You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and process User Content solely as reasonably necessary to operate the Service, provide support, comply with law, and enforce our agreements.

You are responsible for ensuring that you have the rights necessary to submit User Content.

9. Third-Party Services and Links

The Service may contain links to third-party websites, products, or services, or may interoperate with third-party providers.

We do not control third-party services and are not responsible for their content, security, privacy practices, or terms. Your use of third-party services is governed by their own terms and policies.

10. Privacy

Our Privacy Policy explains how we process personal data in connection with the Service.

By using the Service, you acknowledge that personal data may be processed as described in the Privacy Policy.

11. Suspension and Termination

We may suspend or terminate access to the Website or other parts of the Service if:

  • you materially breach these Terms
  • suspension is reasonably necessary to protect the Service, other users, or the Company
  • we are required to do so by law

Where reasonably practicable, we will provide notice and an opportunity to cure before termination.

Termination or suspension of Software access is governed by the applicable Software license agreement.

12. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that the Service will be uninterrupted, error-free, secure, or always available.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY ARISING OUT OF OR RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY UNDER THESE TERMS FOR CLAIMS RELATING ONLY TO THE WEBSITE OR OTHER NON-SOFTWARE PARTS OF THE SERVICE WILL NOT EXCEED THE GREATER OF:

  • the amount you paid to us specifically for the affected non-Software Service during the 12 months before the event giving rise to the claim, or
  • USD 100

Any liability relating to the Software is governed by the applicable Software license agreement.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

14. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Poland, excluding conflict-of-law rules.

The courts competent for the registered office of INGI shall have jurisdiction over disputes arising out of or in connection with these Terms, unless mandatory consumer protection law provides otherwise.

Before filing a claim, the parties will attempt in good faith to resolve the dispute informally.

If you are a consumer residing in the European Union, nothing in these Terms limits your rights under mandatory consumer protection laws of your country of residence.

15. Changes to the Terms

We may modify these Terms from time to time.

If a change is material, we will make reasonable efforts to provide at least 30 days' notice before the updated Terms take effect.

If you do not agree to the updated Terms, you must stop using the affected part of the Service before the updated Terms take effect.

16. General Provisions

These Terms, together with the Privacy Policy and any applicable Software agreement for the relevant part of the Service, form the entire agreement between you and the Company regarding that subject matter.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

A failure to enforce any provision is not a waiver of future enforcement.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

17. Contact

If you have questions about these Terms, contact us at:

INGI Prosta Spolka Akcyjna (INGI P.S.A.)
Za Cytadela 128
61-659 Poznan, Poland
Email: hello@kariana.ai
Website: https://kariana.ai

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